Telus

• More Telus service outages in Alberta cause outrage amongst customers 

  Some residents say they're frustrated over inconsistent communication from Telus, as the company handles several outages in the region due to copper wire thieves.

  Canada

  Jun 3
  
• ‘It was just outrageous’: Telus customer angry after monthly bill doesn’t reflect new contract

  Tony Brown says he refused to pay the bill and reached out to Telus multiple times, but says he was put on hold for hours without success.

  Consumer

  May 14
  
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• Telus customer ‘furious’ after he says was promised better rate

  The B.C. senior says that back in January 2025, he reached out to Telus the telecom provider to complain about increases in his monthly bill.

  Consumer

  Apr 22
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• Family furious after company disconnects 80-year-old B.C. woman’s phone

  Shannon Allardyce told Global News that Telus disconnected their mother Beverly's landline, leaving her isolated and distressed for more than a week.

  Consumer

  Nov 21, 2024
• Canada’s Big 3 telecoms say they’ll offer more roaming options next year

  A previous review by the CRTC found Canadian travellers often face "inflexible" roaming rates regardless of how much they use their cellphone abroad.

  Canada

  Nov 11, 2024
• Telus union loses bid to save Ontario office workers from Quebec move

  Some 150 Telus workers from Ontario will either have to move to Quebec or find a new job after their union lost its return-to-office fight.

  Canada

  Oct 16, 2024
• Telus call centre workers in Ontario facing ‘extreme stress’ as they fight Quebec move

  Some 150 Ontario call centre workers will remain in the province for the time being as their union battles Telus on its return-to-office plan.

  Canada

  Sep 19, 2024
• Canada’s telecoms may shed assets amid slow growth. What could they cut?

  As Canada's telecommunications sector copes with challenges such as slower growth and fierce competition, dominant players are poised to continue shedding assets to reduce costs.

  Canada

  Sep 8, 2024
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• WestJet will soon offer some travellers free Wi-Fi on flights

  Some WestJet travellers will soon be able to stay connected on their flights, as the airline is planning to offer customers free in-flight Wi-Fi.

  Canada

  Jul 24, 2024
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• Telus tells Ontario call centre workers to relocate or risk losing their job

  Telus Corp. has informed around 150 call centre employees based in Ontario they must relocate by October, apply for another role or agree to be laid off.

  Canada

  Jul 11, 2024